WHAT TO EXPECT
Getting Started
At Looking Glass Ketamine, we’re here to make the process straightforward and supportive from the very beginning. This page will walk you through what to expect, how to get started, and what steps to take next.
New Patient Process
Expert staff to guide you through the process from start to end. Our goal is for you to be supported every step of the way so you are comfortable with what comes next. We want you to prepare and focus on getting back to your best self.
This is a time to ask questions and discuss the process to start treatment. Basic ketamine questions can also be answered at this time by the coordinator.
An appointment will be scheduled at this time for a consultation with provider Melissa Louthain, ARNP, DNP, ANP-C, PMHNP-BC, to review the treatment process in further detail. She will walk you through your options and ease you into the next steps. Prior to meeting with Dr. Louthain, you will be asked to complete forms through the patient portal.
Step 1:
Initial Consultation
We will send you an invite to create an account with IntakeQ, our secure patient portal. You will be asked to complete intake forms and consents. The forms must be completed prior to the scheduled consultation with the provider so she has time to review.
Step 2:
Patient Portal Invite
One of our providers will review your completed forms and ask you further questions through a phone call or video call to determine eligibility based on the treatment sought. Treatment will be discussed and tailored to your needs. Once consultation is complete and you are cleared for treatment, you will be ready to schedule your treatments.
Step 3:
Consultation with Provider
Step 4:
Schedule Appointment
The care coordinator will contact you to schedule appointments.